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54.6" Elo 5502L Digital Signage Multi-Touch Display
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54.6" Elo 5502L Digital Signage Multi-Touch Display Elo ET5502L |
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Elo’s 5502L 55-inch interactive digital signage display delivers a professional-grade large format touchscreen in a slim, integrated package. Part of Elo’s 02-Series, the 5502L is designed from the bottom up for retail, hospitality, enterprise, healthcare and other commercial markets. The bright, 450-nit LED panel creates a high-quality, interactive canvas for attracting and engaging consumers. The 5502L is perfect for deploying a wayfinding system, digital concierge, product locator or displaying your website for an in-store eCommerce solution. |
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- Specifications
- Overview
- Accessories
- Support
- Warranty
| Model | Elo 5502L Touch Screen Monitor ET5502L |
|---|---|
| Part Number(s) | Infrared (Worldwide) - E218847 TouchPro PCAP (Worldwide) - E218562 Non-Touch (Worldwide) - E219186 |
| Enclosure Color | Black |
| Touch Technology & Capacity | PCAP (TouchPro™ Projected Capacitive) - 12 Touch Infrared - 20 Touch Non-Touch |
| Diagonal Size | 54.6'' diagonal, Active matrix TFT LCD (LED) |
| Active Area (mm) | 47.62" x 26.78" / 1209.60 mm x 680.40 mm |
| Aspect Ratio | 16:9 |
| Resolution | 1920 x 1080 @ 60hz |
| Other Supported Resolutions | 640x480 60Hz 720x480 60Hz 720x576 50Hz 800x600 56, 60Hz 1024x768 60Hz 1280x720 50, 60Hz 1280x960 60Hz 1280x1024 60Hz 1366x768 60Hz, 60Hz RB 1440x900 60Hz, 60Hz RB 1680x1050 60Hz, 60Hz RB 1920x1080 50, 60Hz |
| Viewing Angle | Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total |
| Number of Colors | 16.7 million |
| Brightness (typical) | LCD Panel: 450 nits IR: 405 TouchPro PCAP: 387 nits |
| Response Time-total (typical) | 12 msec |
| Contrast Ratio | 1100:1 |
| On Screen Display | Available through the Touch OSD menu. Video Settings: Video Port Discovery, Video Source Select, Black Level, Brightness, Contrast, Sharpness, Auto Adjustment Color Settings: Color Temperature, User Preset (for color), Dynamic Color Modes Audio Settings: Audio Source selection, Mute, Volume adjustments General Settings: Recall defaults, MDC protocol (for serial commands), Tabletop Mode (for tabletop thermal profile) OSD Settings: OSD Timer and language Information: Monitor, System Temperature, Help & Support Power Settings: Power Behavior RTC Settings: The clock/time and the monitor ON/OFF schedule can be changed within this menu. Daylight Saving time is adjusted for automatically and will change the current time by one hour to accommodate daylight savings time. VGA Settings: Allows user to change the H. position, V. position, Clock and Phase. If VGA is the selected source, the Auto-Adjust feature is available in the Video Settings tab. See user manual for for details. |
| I/O Ports | Input: AC power input, USB type B (for Touch), VGA, 2x HDMI, GPIO, DisplayPort, Audio Line in Output: Audio Headphones out, RJ45 (for optional OSD remote) |
| Input Video Signal Connector | Analog VGA Female DE-15 connector 2x HDCP-capable HDMI Type A connector DisplayPort 1.1a connector |
| Input Video Frequency | Horizontal: 31 - 75 KHz Vertical: 47 - 63 Hz |
| Audio Input Connector | 3.5 mm TRS jack |
| Audio Input Signal Range | 1Vrms max stereo signal (standard PC line out) |
| Headphone output Connector | 3.5 mm TRS jack |
| Speakers | 4 x 5 W stereo speakers |
| Power Supply | AC internal |
| Input Connector | IEC 60320 C6 |
| Input Voltage | 100 - 240 VAC 50/60Hz |
| Maximum Operating Time | 24 hours/day |
| Power Consumption (Typical) | Monitor Only (Typical at 120V at 60Hz): ON: 106.7W SLEEP: 1.8W OFF: 0.03W (Typical at 230V at 50Hz): ON: 104.5W SLEEP: 2.7W OFF: 0.49W |
| Dimensions |
IR model: 1282.68 mm (L) x 753.48 mm (H) x 60.37 mm (D) Or
50.50 in (L) x 29.66 in (H) x 2.38 in (D) With ECM Computer 101.9 mm (4.01") thick
PCAP model: 1282.68 mm (L) x 753.48 mm (H) x 51.1 mm (D) Or 50.50 in (L) x 29.66 in (H) x 2.01 in (D) |
| Shipping Box Dimensions | 55.9" x 9.25" x 34.6" / 1420 mm x 235 mm x 880 mm |
| Weight (Unpackaged) | TouchPro: With ECM: 78.51 lbs / 35.61 kg Without ECM: 71.85 lbs / 32.59 kg IR: With ECM: 81.64 lbs / 37.03 kg Without ECM: 74.98 lbs / 34.01 kg |
| Weight (Packaged) | TouchPro: Without ECM: 91.67 lbs / 41.58 kg IR: Without ECM: 94.07 lbs / 42.67 kg |
| Operating Temperature | Portrait/Landscape Mode: 0°C to 40°C / 32°F to 104°F Table top Mode and with Intel OPS modules: 0° C to 35° C OR 32°F to 95°F |
| Storage Temperature | -20°C to 60°C / -4°F to 140°F |
| Humidity | Operating: 20% to 80% Storage: 10% to 90% |
| Mounting Options |
400mm x 400mm VESA 4-hole mounting interface on rear of unit
See dimensional drawings for details |
| MTBF | 50,000 hours demonstrated |
| Warranty | 3-year |
| Extended Warranty Options | Extended 1 year warranty – Elo P/N: E137191 Extended 2 year warranty – Elo P/N: E351937 |
| Regulatory approvals and declarations | UL, FCC (US) - Class A cUL, IC (Canada) CB (International safety) CE (Europe) - Class A CCC (China) EAC (Russia) VCCI (Japan) Energy Star 7.0 UL 60950 ball-drop compliant IK07 impact compliant EU Energy Efficiency A rating |
| What's in the Box | QIG HDMI cable VGA-DB9 Serial Y-Cable USB cable (Type A plug to Type B plug) Power Cable IEC 60320-C5 (NA plug) Power Cable IEC 60320-C5 (EU/KR plug) Power Cable IEC 60320-C5 (UK plug) 3.5mm Audio Cable |
| Options / Peripherals / Upgrades | Barcode Reader – Elo P/N: E093433 2D Barcode Scanner – Elo P/N: E926356 Magnetic Stripe Reader – Elo P/N: E001002 NFC/RFID Reader – Elo P/N: E001004 Wallmount for IDS 02 Series – Elo P/N: E275050 Webcam for IDS 02 Series – Elo P/N: E275233 EMV Cradle for Ingenico ICMP (X-Series & IDS 02-Series) - Elo P/N: E200788 EMV Cradle for Verifone E355 (X-Series & IDS 02-Series) - Elo P/N: E201363 Fingerprint Reader (FPR) – Elo P/N: E001001 ECM Power Connector Module for IDS 02 Series – Elo P/N: E275433 IDS Side-mount Brackets - Elo P/N: E329508 Wired OSD Remote - Elo P/N: E483757 i3 3.4 GHz ECMG2C - No OS for IDS 02 Series - Elo P/N: E333775 i3 3.4 GHz ECMG2C - Windows 7 for IDS 02 Series - Elo P/N: E333965 i3 3.4 GHz ECMG2C - Windows 8.1 for IDS 02 Series - Elo P/N: E334168 i3 3.4 GHz ECMG2C - Windows 10 for IDS 02 Series - Elo P/N: E991367 i5 3.7 GHz ECMG2C - No OS for IDS 02 Series - Elo P/N: E334358 i5 3.7 GHz ECMG2C - Windows 7 for IDS 02 Series - Elo P/N: E334542 i5 3.7 GHz ECMG2C - Windows 8.1 for IDS 02 Series - Elo P/N: E334744 i5 3.7 GHz ECMG2C - Windows 10 for IDS 02 Series - Elo P/N: E991988 i7 4.0 GHz ECMG2C - No OS for IDS 02 Series - Elo P/N: E334949 i7 4.0 GHz ECMG2C - Windows 7 for IDS 02 Series - Elo P/N: E335147 i7 4.0 GHz ECMG2C - Windows 8.1 for IDS 02 Series - Elo P/N: E335345 i7 4.0 GHz ECMG2C - Windows 10 for IDS 02 Series - Elo P/N: E992401 ECMG2C Android Computer Module Kit for IDS 02 Series - Elo P/N: E336899 OPS adaptor kit for IDS 02 Series - Elo P/N: E337104 Note: All ELO-KIT-ECMG2C include the E275433 ECM Power Connector Module for IDS02 PCAP Stylus Pen - Elo P/N: E066148 |
| Optional PCAP Stylus Pen | E066148 |
Elo’s 5502L 55-inch interactive digital signage display delivers a professional-grade large format touchscreen in a slim, integrated package. Part of Elo’s 02-Series, the 5502L is designed from the bottom up for retail, hospitality, enterprise, healthcare and other commercial markets. The bright, 450-nit LED panel creates a high-quality, interactive canvas for attracting and engaging consumers. The 5502L is perfect for deploying a wayfinding system, digital concierge, product locator or displaying your website for an in-store eCommerce solution.
Integrated touch.
Elo products are factory-built touch systems with durability built in, not snapped on, preventing any “double bezel” appearance or rattling. The 5502L is available in three configurations including PCAP, IR and non-touch. Elo’s industry leading TouchPro™ Pro-M (Mesh) Projected Capacitive technology (PCAP) enables up to 12 touches with the same responsiveness consumers have become accustomed to in their mobile products. Additionally, the PCAP display features touch through capability for mounting inside an enclosure and edge-to-edge glass that is easy to clean with no edges to trap dirt and grease. Infrared touch technology (IR) offers up to 20 touches and provides a fast and extremely sensitive response. The 5502L is also available in a non-touch configuration allowing you to deploy both touch and non-touch with a single consistent design. Elo’s 02-Series touchscreens are compatible out of the box with Windows, Linux, MAC OS (single touch only), Chrome and other proprietary media players.
Expandable Options.
High-performance computer modules are available that turn the 5502L into a completely integrated all-in-one computer without needing any cables or additional mounting hardware. The commercial-grade computer modules are available for Microsoft Windows using Intel Core processor or Android using Qualcomm Snapdragon processor. The full set of 02-series accessories are compatible with the 5502L making it easy to snap in an RFID reader, barcode reader, EMV cradle, magstripe reader, NFC reader or web camera to provide exactly what you need for your solution.
In-Store eCommerce Made Easy with EloView.
Deploying your website in-store is easy with the 5502L, Android Computer Module and an EloView account. EloView is an online portal that makes it easy to provision your Elo displays across your entire chain of stores, hotels, museums, etc. and quickly deploy, change and lockdown specific web pages for consistent and up-to-date messages. Add an EMV using the EMV cradle kit and you can turn your Elo display into an in-store eCommerce solution. Learn more about EloView.
Thin & efficient.
At just two inches thin, the 5502L TouchPro Projected capacitive (PCAP) display is compliant with the ADA and IBC requirements for protrusion when mounted to a wall with an Elo low-profile mount. And with the 5502L designed for optimal energy conservation with embedded power saving features, the 5502L is Energy Star 7.0 certified and EU Energy Efficiency Class A rated.
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| Elo IDS Computer Modules | EloPOS Pack Computer Module | Elo Backpack Android Open Source |
| Elo Computer Module | Part # |
| ECMG3-i3 3.7GHz, 4GB RAM, 128GB SSD, No OS | E400587 |
| ECMG3-i3 3.7GHz, 4GB RAM, 128GB SSD, Windows 10 IoT | E400965 |
| ECMG3-i5 3.6GHz, 4GB RAM, 128GB SSD, No OS | E401168 |
| ECMG3-i5 3.6GHz, 8GB RAM, 256GB SSD, Windows 10 IoT | E401558 |
| ECMG3-i5 3.6GHz, 4GB RAM, 128GB SSD, DisplayNote/Montage | E343989 |
| ECMG3-i5 3.6GHz, 8GB RAM, 256GB SSD, Windows 10 IoT | E458919 |
| ECMG3-i7 4.0GHz, 8GB RAM, 128GB SSD, No OS | E401764 |
| ECMG3-i7 4.0GHz, 8GB RAM, 128GB SSD, Windows 10 IoT | E402161 |
| ECMG3-i7 4.0GHz, 8GB RAM, 256GB SSD, Windows 10 IoT | E459109 |
| EloPOS Pack Win 10, Celeron G4900T, 4GB RAM, 128GB SSD | E924330 |
| EloPOS Pack Win 10, Core i3, 8GB RAM, 128GB SSD | E924535 |
| EloPOS Pack Win 10, Core i5, 8GB RAM, 128GB SSD | E924731 |
| EloPOS Pack No OS, Celeron G4900T, 4GB RAM, 128GB SSD | E982296 |
| EloPOS Pack No OS, Core i3, 8GB RAM, 128GB SSD | E982670 |
| EloPOS Pack No OS, Core i5, 8GB RAM, 128GB SSD | E982479 |
| Backpack, Android 7.1, ARM A53 2.0-GHz OC, 2GB RAM, 16GB Flash | E611864 |
| Backpack, Android 8.1,Google Play Services, SnapDragon, 2GB RAM, 16GB Flash | E901355 |
| Accessory | Part # |
| Wall Mount Bracket Kit for IDS 02-Series | E275050 |
| Barcode Reader - Kit ,BCR, USB AAiO/02-Series | E093433 |
| 2D Barcode Scanner | E926356 |
| Magnetic Stripe Reader - Kit, MSR, USB ESY X-Series/AAiO/02-Series | E001002 |
| NFC/RFID Reader - Kit, NFC, USB ESY X-Series/AAiO/02-Series | E001004 |
| Webcam for IDS 02-Series | E275233 |
| EMV Cradle for Ingenico ICMP (X-Series and IDS 02-Series) | E200788 |
| EMV Cradle for Verifone E355 (X-Series and IDS 02-Series) | E201363 |
| Stand for IDS 02-Series | E275623 |
| Side-mount Brackets for IDS | E329508 |
| Fingerprint Reader (FPR) | E001001 |
| ECM Power Connector Module for IDS 02 Series | E275433 |
| IDS Side-mount Brackets | E329508 |
| Wired OSD Remote | E483757 |
| Cable Kit - Replacement Set | E060080 |
| OPS Adapter Kit for IDS 02-Series | E337104 |
| Stylus Touchpen for Elo Systems | E066148 |
| Elo Collaboration Tray for Elo IDS Products | E477238 |
Elo 5502L Open Frame Touch Screen Monitor Spec Sheet
Elo 5502L Open Frame Touch Screen User Guide
Elo 5502L Open Frame Touch Screen Dimensional Drawing
Elo Touch Through Glass Upgrade
ELO Tech Support 800-557-1458 (option 3, then option 2)Cleaning Touch Screens
Drivers for ELO Touch
Alignment / Calibration
Known Issues
Multi-Monitor
USB Credit Card Reader Modes
Video Problems
