POS Touchscreen Repairs

• Touch Screens
• LCD Monitors
• POS Receipt Printers
• Cash Drawers
• Large LCD and Plasma Displays
• Plain Monitors (without touch)

• POS Printers  (Epson, Star, Citizen, etc.)
• Point-of-Sale Equipment
• Cash Drawers

• Receipt Printers (Thermal & Dot Matrix)
• Scanners
• Most types of computer equipment

• FREE Estimates (once we can see the product)
• NO CHARGE if we cannot fix it
• Touch Screens & LCD Monitors (click underline)

• Warranty Repairs:
  • Most items have 1 year warranty from the manufacturer
  • Some items have a 3 year warranty

• The manufacturer does not pay us to repair warranty items
• If manufacturer is difficult to work with, we will interface for you
• If you are in a RUSH - Or we can repair it for a nominal charge
  • We will let you decide
    • Whether to send it to the manufacturer
    • Or have us repair it for a fee

• Free Diagnostics
• NO CHARGE if we cannot repair it
• Parts cost + Labor $40/hour

No Problem Found: If customer submits multiple units for cleaning and diagnostics and there is 'No problem Found' we reserve the right to charge a $50. fee

Steps: (In Warranty)

1. Write down:  (print RMA form)

• Model Type
• Serial Number
• Problem Description
• Invoice Number (if under warranty)

2. Call to get RMA number

        435-673-5455

3.  Ship package to:

Touch Screens Inc. will give
you the specific manufacturer's
support center address.
Include RMA # on outside of box

Steps: (Out of Warranty)

1. Write down:  (print RMA form)

• Model Type
• Serial Number
• Problem Description
• Invoice Number (if under warranty)

2. Call to get RMA number

        770-831-1680

3.  Ship package to:

• Include inside box:
  • Problem Description
  • Your name
  • Phone number
  • Address
• Use Original Packaging (if available)
• Use Extra Packaging to prevent shipping damage
• Insure Package at replacement value
• You pay the shipping to get the it to us
  • We pay shipping (UPS Ground) to get it back to you