Elo Extended Warranty Information

Elo Extended Warranty Information

Touchmonitor and touchcomputer Extended Warranty coverage may be purchased at the time of purchase or within 2 years (United States and Canada) / 3 months (EMEA) after purchasing an Elo touchmonitor or touchcomputer. Extended warranty coverage is only available for sale through the vendor where the original Elo touchmonitor or touchcomputer was purchased. Peripherals, operating systems and application software are not covered by the Extended Warranty program.

Extended Warranty is offered as either an additional 1-year or 2-year extension of the applicable standard limited warranty.  Additional terms, conditions and limitations apply.  See terms and conditions of standard limited warranty for details.

Extended Warranty and Advanced Unit Replacement (AUR)1 program is available in the United States and Canada. When purchasing a 1- or 2- year Extended Warranty along with Advanced Unit Replacement program, the AUR time period will extend to length of the new warranty.

Extended Warranty program only, is available in EMEA.

For more information, please contact the Tyco Electronics’ Elo TouchSystems distributor that assisted with the original touchmonitor or touchcomputer purchase, or Elo Customer Sales and Support:

For US & Canada: 1-800-557-1458 or customerservice@elotouch.com.

For EMEA:  +32-16-35-2100 or europecustomerservice@elotouch.com.

For other regions, please contact your local Elo TouchSystems Customer Service using the contact information below, based on your language:


Country/Region Contact Information
ASIAN Tel: +65-6416-4438
E-mail: elochina@elotouch.com
China/Hong Kong Tel: +86-21-6106-7164
E-mail: elochina@elotouch.com
Japan Tel: (81) 3-5464-5835
Fax: (81) 3-5464-5478
E-mail: tpstech@tycoelectronics.com
Taiwan Tel: +886-8768-2788 x439
E-mail: elochina@elotouch.com

1 We understand the importance of business continuity and offer an Advanced Replacement Program (AUR) to minimize downtime. Visit the AUR program page for more information; available in the US and Canada only.

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