Elo Touch Computer and Touch Screen Warranties

Elo Extended Warranties

Elo Advance Replacement Programs

Warranty Information

Elo TouchSystems provides the following limited warranties on its products.
The warranty period begins on the date when Elo first ships product to the Elo TouchSystems customer.

Interactive Digital Signage (IDS)	All IDS display and IDS Computer Modules I-Series All-in-One	3 years 2 years
Tablets	Elo Tablet (ETT10A1) Elo Tablet Battery	18 months 12 months
Touchcomputers	X-Series, E-Series, PayPoint, B-Series, C-Series and D-Series	3 years
Touchmonitors	LCD	3 years
Touchscreens (when sold as components)	AccuTouch	5 years
	Acoustic pulse recognition (APR)	10 years
	CarrollTouch	5 years
	IntelliTouch	10 years
	IntelliTouch Plus	3 years
	iTouch	2 years
	Projected capacitive This technology is currently unavailable in the United States.	2 years
	SecureTouch	10 years
	Surface capacitive	5 years
Peripherals and Options (field-installable)	Magnetic Stripe Readers (MSR) Rear-Facing Customer Displays (RFCD) Biometric Fingerprint Readers (FPR) Barcode Scanners Webcams HDD/SSD Kits Memory PCI-Expansion Card Kits (for All-in-One Touchcomputers)	1 year
Controllers when sold as components	AccuTouch Resistive Controller 2216 E658721 AccuTouch Resistive Controller 2218 E329179 (except COACh)	5 years

ELO RETURN POLICY (PDF)
(click underlined words to see more details in a printable PDF)

ELO Touchscreen and Touchcomputer RMAs

EXTENDED WARRANTIES If you wish to buy an extended warranty at time-of-purchase, you may buy:
Drop Ship means it is ordered when the product is ordered and drop shipped
WH-08 No Delivery means that the customer already has the monitor and wants to add the warranty to it.

1 Year Extended Warranty (extends a 3 yr. warranty to 4 yrs.)

2 Year Extended Warranty (extends a 3 yr. warranty to 5 yrs.)

ELO 1 DAY ADVANCE UNIT REPLACEMENT
   If you wish to have an immediate 1 DAY REPLACEMENT, you can purchase ELO's Advance Unit Replacement
   (AUR) warranty. The AUR warranty is bought a time of purchase and helps those for who value highly business
   continuity or equipment up-times as critical issues and are willing to pay a little extra for immediate overnight
   shipment of replacement units. (USA and Canada only).