Elo Touch Computer and Touch Screen Warranties

Extended Warranties

Advance Replacement Programs

Warranty Information

Elo TouchSystems provides the following limited warranties on its products.
The warranty period begins on the date when Elo first ships product to the Elo TouchSystems customer.

Large Interactive Digital Signage (IDS)	All IDS display and IDS Computer Modules 3200L, 4200L, 4600L, 5500L	3 years
Touchcomputers	1520, A-Series, B-Series, C-Series, D-Series, 19R-Series and M-Series	3 years
Touchmonitors	LCD	3 years
Touchscreen Glass (when sold as components)	AccuTouch	5 years
	Acoustic pulse recognition (APR)	10 years
	IntelliTouch	5 years
	IntelliTouch Plus	10 years
	iTouch	3 years
	Projected capacitive	2 years
	SecureTouch	10 years
	Surface capacitive	5 years
Controllers (when sold as components)	AccuTouch Resistive Controller 2216 E658721 AccuTouch Resistive Controller 2218 E329179 (except COACh)	5 years

ELO RETURN POLICY (PDF)
(click underlined words to see more details in a printable PDF)

ELO Touchscreen and Touchcomputer RMAs

EXTENDED WARRANTIES If you wish wish to buy an extended warranty at time-of-purchase, you may buy:
Drop Ship means it is ordered when the product is ordered and drop shipped
WH-08 No Delivery means that the customer already has the monitor and wants to add the warranty to it.

1 Year Extended Warranty (extends a 3 yr. warranty to 4 yrs.)

2 Year Extended Warranty (extends a 3 yr. warranty to 5 yrs.)

ELO 1 DAY REPLACEMENT
   If you wish to have an immediate 1 DAY REPLACEMENT, you can purchase ELO's Advance Unit Replacement
   (AUR) warranty. The AUR warranty is bought a time of purchase and helps those for who value highly business
   continuity or equipment up-times as critical issues and are willing to pay a little extra for immediate overnight
   shipment of replacement units. (USA and Canada only).

Click Part #	Name	Price
E319500	1 Year Extended Warranty for Elo Touchcomputers - WH-08 No Delivery	$81.00
E794114	2 Year Extended Warranty for Elo Touchcomputers - WH-08 No Delivery	$145.56
D14192-000	1 Year Extended Warranty for Elo Touchmonitors size 12"-22" - WH-08 No Delivery	$45.78
E655920	1 Year Extended Warranty for Elo Touchmonitors size 23"-32" - WH-08 No Delivery	$81.00
E81046-000	2 Year Extended Warranty for Elo Touchmonitors size 12"-22" - WH-08 No Delivery	$104.48
E079507	2 Year Extended Warranty for Elo Touchmonitors size 23"-32" - WH-08 No Delivery	$104.48
E445655	1 Year Extended Warranty for Elo IDS Touchmonitors size 32"	$104.48
E494672	1 Year Extended Warranty for Elo IDS Touchmonitors size 42"-46" - WH-08 No Delivery	$139.70
E063587	1 Year Extended Warranty for Elo IDS Touchmonitors size 55"	$174.92
E512729	2 Year Extended Warranty for Elo IDS Touchmonitors size 32"	$139.70
E931018	2 Year Extended Warranty for Elo IDS Touchmonitors size 42"-46"	$174.92
E912553	1 Year Extended Warranty for Elo IDS 2.2GHz Computer Module	$45.78
E779043	1 Year Extended Warranty for Elo IDS 3.0GHz Computer Module	$57.52
E808755	2 Year Extended Warranty for Elo IDS 2.2GHz Computer Module	$69.26
E809156	2 Year Extended Warranty for Elo IDS 3.0GHz Computer Module	$69.26
E184020	2 Year Extended Warranty for Elo IDS Touchmonitors size 55"	$210.14
E900527	Elo E900527 IDS On-Site Exchange for Elo 3200L IDS Display (Contiguous US Only)	$174.92
E552814	Elo E552814 IDS On-Site Exchange for Elo 4200L and 4600L IDS Display (Contiguous US Only)	$233.60
E220928	AUR Advance Unit Replacement for Elo Touchcomputers - WH-08 No Delivery	$116.22
C35148-000	AUR Advance Unit Replacement for Elo Desktop Touchmonitors	$29.89

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Elo Touch Computer and Touch Screen Warranties

Warranty Information