POS Touchscreen Repairs

Touchscreen Repairs       Receipt Printers Repair   LCD Touchscreen Repairs POS Cash Drawer Repair
We Repair:
  • POS Printers  (Epson, Star, Citizen, etc.)
  • Point-of-Sale Equipment
  • Cash Drawers
  • Receipt Printers (Thermal & Dot Matrix)
  • Scanners
  • Most types of computer equipment
Prices:  (You will find us very reasonable)
  • Warranty Repairs:
    • Most items have 1 year warranty from the manufacturer
    • Some items have a 3 year warranty
    • The manufacturer does not pay us to repair warranty items
    • If manufacturer is difficult to work with, we will interface for you
    • If you are in a RUSH - Or we can repair it for a nominal charge
      • We will let you decide
        • Whether to send it to the manufacturer
        • Or have us repair it for a fee
Out-of-Warranty Repairs:
  • Free Diagnostics
  • NO CHARGE if we cannot repair it
  • Parts cost + Labor $40/hour

No Problem Found: If customer submits multiple units for cleaning and diagnostics and there is 'No problem Found' we reserve the right to charge a $50. fee

Steps: (In Warranty)

1. Write down:  (print RMA form)

  • Model Type
  • Serial Number
  • Problem Description
  • Invoice Number (if under warranty)

2. Call to get RMA number

        435-673-5455

3.  Ship package to:

Touch Screens Inc. will give
you the specific manufacturer's
support center address.
Include RMA # on outside of box

Steps: (Out of Warranty)

1. Write down:  (print RMA form)

  • Model Type
  • Serial Number
  • Problem Description
  • Invoice Number (if under warranty)

2. Call to get RMA number

        770-831-1680

3.  Ship package to:

ACE Advanced Computer
935 Highway 124

Suite 210
Braselton, GA  30517

 Notes:
  • Include inside box:
    • Problem Description
    • Your name
    • Phone number
    • Address
  • Use Original Packaging (if available)
  • Use Extra Packaging to prevent shipping damage
  • Insure Package at replacement value
  • You pay the shipping to get the it to us
    • We pay shipping (UPS Ground) to get it back to you



 

 435-673-5455
 800-753-2441
 828-835-3322 Bryan NC
 770-921-8494 Fax

  Copyright © 2016

TouchWindow.com
Touch Screens Inc.
445 N. 1660 West Circle
St. George, Utah 84770 USA
Touch Screen, Elo Touch Screen, 3M Touch Screens, Industrial Touch Display Monitors
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